NEED HELP NOW? Call 911 for emergencies. Call or text 988 for mental health or substance use crises. Local 24/7 support: 262-657-7188.

262-658-8166

6103 39th Avenue, Kenosha, WI 53142

262-658-8166

6103 39th Avenue, Kenosha, WI 53142

NEED HELP NOW? Call 911 for emergencies. Call or text 988 for mental health or substance use crises. Local 24/7 support: 262-657-7188.

NEED HELP NOW? Call 911 for emergencies. Call or text 988 for mental health or substance use crises. Local 24/7 support: 262-657-7188.

Make A Referral2026-07-28T11:43:16-05:00
Contact

Make A Referral

For the professionals and partners who connect people to Hope Council — courts, schools, health and social service providers, treatment partners, and community agencies. Submit the essentials here, and staff will follow up on fit, intake, and next steps. The goal is the same as yours: the right support, reached quickly, with the person’s dignity intact.

Referral partners

Health and social service providers, schools, courts and legal partners, probation and corrections, treatment providers, employers, and community agencies all refer to Hope Council — for assessment, diversion programming, peer support, family services, testing, and navigation. Family members can reach out too: the Get Help for a Loved One page is built for you, or use this form and staff will follow up.

Three things that make referrals work

The person should know

Wherever possible, confirm the person knows a referral is being made and is open to contact. Surprise referrals rarely land well — and consent is the foundation of everything that follows.

Identify safe contact

Tell us how the person can be safely reached — phone, voicemail okay or not, email, best times. “Safe” matters: assume nothing about who else sees their messages.

Note consent and release status

Alcohol and drug services are protected by federal and state confidentiality laws. Note whether a Release of Information is in place or needed — staff will handle the paperwork from there, and information flows only where releases allow.

After you submit

1

Staff review

Referrals are reviewed during business hours and matched to the right program and person.

2

Contact happens safely

Staff reach out using the safe-contact guidance you provided — and respect every restriction you noted.

3

You stay in the loop — where releases allow

Confidentiality laws govern what can flow back to referrers. With releases in place, staff can confirm connection and coordinate; without them, you may hear less — that’s the law working, not the referral failing.

Common Questions

Can I refer someone without their knowledge?2026-07-13T19:34:08-05:00

You can submit the form, but referrals work dramatically better when the person knows and is open to contact. If the situation is delicate, call 262-658-8166 and talk it through with staff first — there may be a better path, including supporting the concerned party directly.

Will I be told whether they followed through?2026-07-13T19:34:29-05:00

Only where a Release of Information allows it. Federal and state confidentiality laws protect all alcohol and drug services — staff will tell you what’s shareable in your situation when they follow up.

What if I need something faster than a form?2026-07-13T19:34:43-05:00

Call 262-658-8166 during business hours (Monday–Thursday 9–4, Friday 9–12). For court-program questions (IDP, UDAAP, agreements), the program pages list requirements and timelines directly.

I’m a family member, not a professional. Should I use this?2026-07-13T19:34:55-05:00

You can — or start with Get Help for a Loved One, which is built for your situation and includes support for you, not just the referral. Either way reaches the same people.

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